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[SBDC CoE] Keeping Hospitality In Touch with Touchless Service
August 5, 2020 @ 12:00 pm - 1:00 pmFree
This webinar will discuss how businesses post-COVID 19 can remain “high-touch” when touchless services are implemented as social distancing measures. It will cover topics on how the pandemic has fundamentally changed service interactions, pinpoint areas that post-COVID 19 service interactions may undermine “human touch,” proposing new strategies and alternatives to inspire new ways to provide the hospitality touch.