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DTSTART;TZID=America/New_York:20260326T090000
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SUMMARY:Cross-Cultural Excellence  in Hospitality and Tourism
DESCRIPTION:This event is designed for hospitality professionals working with international guests\, global partners\, and multicultural teams. Our guest speaker is Terri Morrison\, the author of Kiss\, Bow\, or Shake Hands: The Bestselling Guide to Doing Business in Over 60 Countries\, a resource used by executives\, and entrepreneurs around the world.  \nParticipants will learn about: \n \n \nNegotiation and decision-making across cultures\n \nBusiness etiquette and communication in global hospitality and tourism\n \nCustoms\, protocol\, and social norms that shape guest experiences and trust.
URL:https://business.pa.gov/event/cross-cultural-excellence-in-hospitality-and-tourism/
LOCATION:Ben Franklin Tech Ventures Room 4430\, 116 Research Dr\, Bethlehem\, PA\, 18015\, United States
CATEGORIES:Customer Relations
ATTACH;FMTTYPE=image/png:https://business.pa.gov/wp-content/uploads/2026/03/image_E15B49CD-989F-4735-AF70-FA6B34AEB119.png
ORGANIZER;CN="Andrea%20Hampton":MAILTO:avh318@lehigh.edu
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