This event is designed for hospitality professionals working with international guests, global partners, and multicultural teams. Our guest speaker is Terri Morrison, the author of Kiss, Bow, or Shake Hands: The Bestselling Guide to Doing Business in Over 60 Countries, a resource used by executives, and entrepreneurs around the world. 

Participants will learn about:

• Negotiation and decision-making across cultures
• Business etiquette and communication in global hospitality and tourism
• Customs, protocol, and social norms that shape guest experiences and trust.