Events

This event is designed for hospitality professionals working with international guests, global partners, and multicultural teams. Our guest speaker is Terri Morrison, the author of Kiss, Bow, or Shake Hands: The Bestselling Guide to Doing Business in Over 60 Countries, a resource used by executives, and entrepreneurs around the world. Participants will learn about:Negotiation and decision-making across culturesBusiness etiquette and […]

Customer Service That Builds LoyaltyCommunication, Problem Solving & Positive Customer ExperiencesStrong customer service can turn everyday interactions into lasting customer relationships. This practical training is designed to help customer-facing teams strengthen communication skills, handle questions and concerns with confidence, and create positive experiences that encourage repeat business.Participants will explore the basics of professional customer interaction, […]

Entrepreneurs wear many hats, and managing time effectively can make a big difference in how a business grows and operates. In this training, participants will explore practical strategies to take back their time, prioritize what matters most, reduce overwhelm, and use simple tools to stay organized, focused, and productive. The session is designed to help […]