1. Events
  2. Internet/Web Training

Views Navigation

Event Views Navigation


CRM Basics [ SBDC-CoE]


Join the Temple SBDC for a webinar on Customer Relationship Management (CRM). The webinar will discuss CRM as a tool for managing all your customer relationships, and data in order to communicate effectively. Several CRM tools are discussed.Participants will learn:What is Customer Relationship Management??CRM Basics (Contact, Interactions, Experience)?Where to start? Assessing Needs?Picking a CRM Platform?The […]

Digital Marketing for Skeptics [SBDC-CoE]


Digital Marketing for Skeptics WebinarOne thing small business owners learned during the pandemic is that digital marketing is a necessary evil. Pre-pandemic, many businesses managed quite well without a strong online presence, through direct sales, trade shows, networking events and other in-person salesmethods. But now most businesses will reluctantly acknowledge the importance of digitalmarketing. The […]

How to Set up an Automated Email Campaign [SBDC-CoE]


Automated email campaigns is a strategy we use to get our message across our Customers. These are very different from spam emails because automated emails offers valuable information.Now, there are a wide variety of tools/software that we can use to automate emails and I will share my top recommendations.First you need to come up with […]

Get Your Website Reviewed


Get Your Website Reviewed!      Having a strong online presence is a must for businesses these days. But what makes a good website? What are some things that visitors would like to see on your website? In this session, Webdesign experts will look at each participants' website and help them improve their design and optimize their […]


Snapchat and TikTok Basics for Entrepreneurs [SBDC-CoE]


In this introductory course, we will discuss what Snapchat and TikTok are and how small businesses can utilize these platforms. Arguably the most used platforms by Gen Z, we will take the mystery out of what they are, how you set up profiles and make posts, and how they can be used for business marketing.Attendees […]

How to Build a Following Around Your Ideas [SBDC-CoE]


HOW TO BUILD A FOLLOWING AROUND YOUR IDEASToo many people believe that if they keep their heads down and work hard, they will be lauded as experts on the merits of their work. But that’s simply not true anymore. To advance your business or your cause, you have to inspire others to listen and take […]

COE: – LUNCH & LEARN: Search Engine Optimization 101: Proven Strategies to Improve Website Traffic


Join Pitt’s Small Business Development Center to learn more about the importance of Search Engine Optimization (SEO) and tips and tools for optimizing your website to better communicate with the top search engines: Google, Yahoo, and Bing. The webinar will also provide insight into website content, backlinks, and keywords. The agenda includes:Tools to create an effective […]

How to Launch Online Sales [SBDC-CoE]


This webinar led by eCommerce Business Consultant, Beatrice Ryan, discusses the importance of creating and launching online sales through a secure website.The benefit to your business:*365/24/7 business presence (no opening time restrictions)?*Wider reach - can sell to anyone, anywhere?*Increase customer retention?*Market business better?*Competitive Edge?Attendees will learn the steps to sell online including:1. Choosing what Products […]

PA Keystone Logo