Shop Small Saturday is just the beginning—what happens after the event can make the difference between a one-time shopper and a lifelong customer. This webinar is designed to help small business owners turn the momentum of a busy shopping day into lasting relationships and repeat sales.

 In this session, you’ll discover how to: 

• Capture valuable customer contacts and track engagement
• Follow up with personalized messages that make shoppers feel appreciated
• Implement loyalty programs and incentives to encourage repeat purchases
• Analyze what worked and optimize for future events
• Maintain a year-round strategy to keep customers connected and engaged

 Whether you’re looking to deepen relationships with existing customers or build a strong foundation for long-term growth, this webinar offers practical tools and actionable strategies to keep your business thriving well beyond Shop Small Saturday.